📋 Data Deletion Overview
We respect your right to control your personal data. If you wish to permanently delete your MiniMe account and all associated information, you can submit a deletion request using this page.
⚠️ Important Notice
Data deletion is permanent and irreversible. Once processed, your account and all family data will be completely removed from our systems and cannot be recovered.
🔍 What Gets Deleted
- Account Information: Your profile, email, and login credentials
- Family Data: All family member profiles and relationships
- Location Data: All location history, geofences, and safety zones
- Task Data: All tasks, achievements, points, and progress
- Communication: All messages and notifications
- App Usage: All usage statistics and preferences
📊 Data That May Be Retained
- Legal Requirements: Data required by law (anonymized when possible)
- Security Logs: Basic security logs for fraud prevention (anonymized)
- Aggregated Analytics: Non-personal, aggregated usage statistics
⚠️ Before You Request Deletion
🤔 Consider These Alternatives
Before permanently deleting your account, consider if these options might better meet your needs:
🔄 Alternative Options
- Pause Location Sharing: Temporarily disable location features without deleting data
- Account Deactivation: Temporarily deactivate your account (can be reactivated later)
- Privacy Settings: Adjust privacy settings to limit data collection
- Selective Deletion: Delete specific data types (location history, messages, etc.)
- Family Transfer: Transfer family management to another parent
👨👩👧👦 Family Account Considerations
👶 Children's Accounts
If you're a parent with children's accounts:
- Deleting your account will also delete all associated children's accounts
- Consider transferring children to another parent first
- Children cannot delete their own accounts (parental consent required)
📝 Data Deletion Request Form
Please fill out this form to request deletion of your MiniMe account and all associated data. We'll process your request within 30 days as required by applicable privacy laws.
🔄 What Happens After You Submit
📧 Immediate Confirmation
- You'll receive an email confirmation within 24 hours
- We may ask for additional verification to confirm your identity
- Your account will be marked for deletion but remains accessible during verification
🔍 Verification Process (1-5 days)
- We verify your identity and account ownership
- For child accounts, we confirm parental consent
- We may contact you if additional information is needed
🗑️ Data Deletion Process (7-30 days)
- Day 1-7: Account deactivated, data marked for deletion
- Day 7-21: Personal data permanently removed from active systems
- Day 21-30: Data removed from backups and archived systems
✅ Completion Notification
- Final confirmation email when deletion is complete
- Certificate of deletion available upon request
- All MiniMe services will no longer be accessible
🔒 Security During Deletion
Throughout the deletion process, your data remains encrypted and secure. Access is immediately revoked once the process begins, and we follow industry best practices for secure data destruction.
📞 Need Help or Have Questions?
🤝 We're Here to Help
If you have questions about data deletion or need assistance with the process, our support team is ready to help.
📧 Contact Information
- Data Deletion Support: deletion@minime.family
- Privacy Team: privacy@minime.family
- General Support: support@minime.family
⚡ Response Times
- Deletion Requests: Acknowledged within 24 hours
- Questions: Answered within 48 hours
- Urgent Issues: Same-day response during business hours
🚨 Emergency Data Deletion
If you need immediate data deletion due to safety concerns or legal requirements, contact us directly at emergency@minime.family with "URGENT DELETION" in the subject line.